A process that does not fit standard tools
Existing software covers only part of the need. Exceptions end up in email and personal files.
Business applications
Business applications designed around your team.
Customer portals, field-work tracking, case management and internal tools: Crealytic builds custom web applications around your users and business rules.
Application image · Business applications
Problems to solve
Different users need different views
Customers, field teams and managers need distinct views and permissions while working from shared context.
A scope that fits your business
Customer portals
Requests, documents and case tracking accessible under agreed permissions.
Internal tools
Team-specific work views, approvals and responsibilities.
Operational tracking
States, assignments and events represented in a shared workflow.
Integrations and exports
Connections to existing systems and output formats agreed during scoping.
Example workflow
An illustrative scenario to adapt to your business rules.
- 01Portal request
- 02Structured case
- 03Team processing
- 04Approval and customer update
Prepare a realistic implementation
Define roles and journeys
Identify users, their actions and the information they can see. Validate permissions against concrete scenarios.
Model business rules
Clarify stages, approvals, exceptions and data relationships before designing screens.
Prepare ongoing operation
Agree hosting, backups, exports and maintenance. Test workflows on the devices your team uses.
Projects related to this need
Project image · KitchPad · Restaurant CRM
Case study
KitchPad · Restaurant CRM
Multichannel bookings and scattered customer context.
A design connecting reservations, tables, customers and communications in one business workflow.
Read the case studyProject image · Transport & logistics
Prototype
Transport & logistics
Jobs, assignments and documents tracked separately.
A prototype intended to connect trip planning, driver assignment, shipping documents and billing preparation.
Common questions
Can you build a customer portal?
Yes. We define accessible records, permitted actions and exchanges with your team. Access rules are tested before delivery.
Can the application evolve over time?
The first scope should be coherent. Later improvements are prioritized from usage and technical constraints, with an agreed new scope.
Do you also develop SaaS products?
Yes, when the project is to create a software product. Accounts, organizations and billing requirements are scoped specifically.
Who owns the code and data?
Code rights, access, data ownership and export arrangements are specified in the project agreement. We clarify them before development.
Explore our other solutions
Define a useful first scope
Tell us how you work now and what you want to improve. You do not need a detailed specification to get started.