Case study
KitchPad · Restaurant CRM
Multichannel bookings and scattered customer context. A design connecting reservations, tables, customers and communications in one business workflow.
Read the KitchPad case studyCustom software · remote delivery
Custom software and business applications for companies in Paris
Need to modernize an internal tool, connect several services or build a new business workflow? Crealytic supports companies in Paris with custom software projects. Our Morocco-based team works remotely with your business and technical leads, from initial discovery through to maintenance.
Projects that explain our approach
The KitchPad case study describes how bookings, customers, tables and communications can share a business model. It also explains how a specific need can form the foundation of a reusable SaaS product.
Improve your tools while keeping operations connected
Improve an application that has become limiting
We examine workflows, available code and interfaces before proposing improvements or a gradual replacement. The first phase should address an identified problem while accounting for the usage that needs to be preserved.
Coordinate several teams in one tool
Views, responsibilities and approvals can differ between departments. We model roles, shared records and visibility rules so each user has the information needed for their work.
Build connections with explicit rules
A portal or internal tool can use your CRM, invoicing or other services available through APIs. We specify the source of truth, expected exchanges and error handling before building the integrations.
Plan operations during design
Administration access, backups, error monitoring and documentation are part of technical discovery. Hosting and maintenance responsibilities are specified in the proposal according to the agreed scope.
Example: add an approval workflow to an existing tool
Illustrative scenario: teams prepare records in an application, but decisions and missing attachments still circulate by email. A connected module can bring preparation, approval and updates to the source system together.
- 01Retrieve the existing record's data
- 02Present the information to approve by role
- 03Record the decision and any follow-up requests
- 04Send the status back to the source system
From discovery to ongoing improvement
Step 1
Assess the starting point
We bring business and technical stakeholders together around a priority journey. Reviewing tools, data and constraints helps identify what to retain, connect or develop.
Step 2
Deliver a first phase with acceptance criteria
Wireframes and demonstrations help validate decisions before expanding the product. Each phase includes test cases tied to real roles and exchanges, with shared feedback tracking.
Step 3
Organize the transition and improvements
A period of coexistence with the old tool can be planned where necessary. We agree data checks, the transition plan and maintenance terms before launch.
Prepare your project
Does your agency have an office in Paris?
Our team is based in Morocco and supports companies in Paris remotely. Workshops and demonstrations take place online, with identified contacts and shared project tracking. This page describes our service for Paris rather than a local office.
Can you work with our technical team?
Yes. Discovery establishes responsibilities, access and validation arrangements with your stakeholders. We examine available documentation, code and interfaces before confirming our scope.
Can we modernize a tool without replacing everything?
Where the architecture and interfaces allow it, a module or workflow can be isolated, connected and validated before considering the next stage. The initial assessment compares that approach with a broader rebuild.
How do we limit the scope of a first version?
We choose a complete journey, the users who need it and essential connections. Secondary features are discussed separately. This prioritization provides the basis for the estimate and acceptance criteria, without promising a budget or timeline before assessment.
Explore services that fit your needs
Let’s discuss your software
Tell us about your users, tools and the workflow you want to improve. We will help you define an initial scope.