Case study
KitchPad · Restaurant CRM
Multichannel bookings and scattered customer context. A design connecting reservations, tables, customers and communications in one business workflow.
Read the KitchPad case studyCustom software · remote delivery
Custom business software development for companies in Casablanca
Crealytic supports companies in Casablanca with software designed around their operations: order tracking, customer records, approvals and connections between tools. Our team is based in Morocco and organizes discovery, demonstrations and remote project tracking with your business stakeholders.
Projects that explain our approach
Trocia illustrates procurement, preparation and shipping workflows in an ERP in private beta. The KitchPad case study shows how a customer request can be connected to the resources needed to handle it.
Private beta
Trocia · Food export operations
Export tracking spread across procurement, preparation and documents. A business ERP in private beta covering sourcing, packing, shipments and traceability.
Give sales and operations a shared view of their work
Track an order from sales to operations
An accepted quote can open a shared record containing the information needed for preparation and tracking. We define statuses, owners and required documents so teams work with the same data.
Design screens around daily tasks
An operations manager, salesperson and administrator have different needs. Forms, work lists and permissions are designed around each person's actions, with checks for essential information.
Connect existing management tools
Your accounting software, tracking files or inventory tool can remain in place. We examine interfaces, available exports and synchronization rules before confirming which connections are feasible.
Trace discrepancies and approvals
A change history helps explain why an operation is blocked or information has changed. Alerts and tracking views are defined around your daily decisions and the data actually available.
Example: coordinate order preparation
Illustrative scenario: sales tracks an order in a file, operations receives documents by email and an administrator checks invoicing information separately. A shared application can connect these stages while retaining tools that remain suitable.
- 01Open a record from the approved order
- 02Check the required information and documents
- 03Track preparation and handle exceptions
- 04Send approved information to the administrator
From discovery to ongoing improvement
Step 1
Start with a real record
We follow a request's journey, documents and transfers between departments with your team. Discovery identifies the first problem to solve, exceptions and the information that should be authoritative.
Step 2
Test an initial complete workflow
An initial version covers a usable sequence from entry to approval. We prepare a trial import when needed and check screens, permissions and connections with the people involved.
Step 3
Prepare adoption and maintenance
Transition rules, access, onboarding and backups are agreed before launch. Corrections and improvements then follow an explicit maintenance scope.
Prepare your project
How does collaboration with your team work?
Our team is based in Morocco. Workshops, document sharing and demonstrations can take place remotely. The frequency of discussions, contacts and approval arrangements are agreed during project discovery.
Do we need a CRM, ERP or a custom business application?
The choice depends on the workflow to improve. Customer tracking may suit a CRM; coordinating purchasing, stock or operations may call for ERP functions. We start with your needs and existing tools to avoid developing unnecessary modules.
Can you migrate our order or customer files?
We examine formats, data quality, duplicates and access rights. A trial import and validation by your team help agree which data to migrate and which corrections are needed before the transition.
How can we get a proposal suited to our business?
Show us an example record, the tools you use and the problems you face. We identify users, connections and acceptance criteria for the first phase before preparing a proposal. Cost and timing depend on that scope.
Explore services that fit your needs
Let’s discuss your software
Tell us about your users, tools and the workflow you want to improve. We will help you define an initial scope.